Dialingo - Privacy Policy

Dialingo (“the app”) is a gamified cold-calling app for salespeople, published by Kretronik. This policy explains what data the app handles and why. Questions: kretronik@gmail.com.

What we collect

• Account data - when you create an account: your email address and a password (passwords are handled by our authentication provider and never stored by us in readable form). A display name is optional.
• Your content - the data you enter or import to use the app: leads (names, phone numbers, companies, roles, notes you add), call outcomes you log, and your gameplay progress (streak, XP, league, quests, achievements, stats).

Until you create an account, the app works anonymously and your data stays on your device (with an anonymous cloud backup). Creating an account links that data to your email so it can be restored on another device.

What we do NOT collect

• We do not access your device contacts. Importing leads uses the system file picker (you choose a CSV); we never read your address book.
• We do not record, listen to, or transcribe calls. Calls are placed through your phone's own dialer (Android ACTION_DIAL); the app is not on the call.
• No location data. No advertising identifiers. No third-party analytics or ad SDKs.

Permissions

• Internet - to back up and sync your data.
• Notifications - optional daily reminders (you can turn these off).
• Vibrate - optional haptic feedback.

The app requests no phone-call, contacts, microphone, or location permissions.

Where your data is stored

Account data and your content are stored locally on your device and backed up to our backend provider, Supabase (PostgreSQL hosting), acting as our data processor. Data is encrypted in transit (HTTPS/TLS) and at rest, and access is restricted by per-user security rules so only you can read your leads and stats. Public leaderboard information is limited to your display name, avatar, league, and weekly XP - never your leads.

Sharing

We do not sell your data or share it for advertising. Data is processed only by Supabase to provide the service.

Deleting your data

You can permanently delete your account and all associated data at any time from Profile → Account & Backup → Delete account & data. This removes your account and all cloud records, and resets the app on your device. You may also email kretronik@gmail.com to request deletion.

Children

Dialingo is a professional tool intended for adults in sales roles and is not directed at children.

Changes

We may update this policy; material changes will be reflected by the “Last updated” date above.